Privacy Notice

groov-e takes your privacy rights as a customer seriously. Any personal information provided to groov-e.co.uk is used solely by groov-e, Unit J Braintree Industrial Estate, Braintree Road, Ruislip, Middlesex, HA4 0EJ. This statement describes the information which we may ask for, and the ways in which we may use that information.

The information we collect and how we use it:
In order to monitor the performance of our site we collect the following information:
An IP address to monitor site traffic
and volume A session ID to uniquely identify you on our site

In order to fulfil any orders placed with groov-e.co.uk we collect the following details:
Email address & telephone number to contact you with regard the order
Name of Customer Credit card
and delivery address for security fraud checks

In order to provide a valuable service to our customers we collect the following details:
Name
Address
Email Address
Buying Preferences to aid navigation and inform them of offers if they so request

We also collect information on your use of the site about you which does not identify you personally to provide you with information, products and promotions, which may interest to you. This information is collected and stored as a "cookie" on your computer’s hard drive for record-keeping purposes. The use of cookies is standard and can enhance your use of a site by helping us to identify your personal areas of interest. Most web browsers allow you to disable the automatic acceptance of cookies if you so wish. However you may not be able to take advantage of all the features of our website if you do so.

Information provided to third parties:
This website contains links to sites over which we have no control. These sites may have information practices, which differ from those, described here and you are advised to consult the privacy notices of those sites before giving any personal information.

Security:
When you place orders or access your account information, we offer the use of a secure server. The secure server software (SSL) encrypts all information you input before it is sent to us. Furthermore, as required by the UK Data Protection Legislation, we follow strict security procedures in the storage and disclosure of information which you have given us, to prevent unauthorised access. Our security procedures mean that we may occasionally request proof of identity before we are able to disclose sensitive information to you.

If you do not wish to receive correspondence from us:
You may decide you do not wish to receive e-mails, newsletters or information about new products, promotions or competitions from us. If you would rather not then please contact us and let us know.